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Help & FAQs

Who is this e-book suitable for? 

The Live. Love. Balance. Beginner series was designed to give you the tools to create your own home yoga practice. The series focus on one pose at a time. Making yoga approachable! Although the book was created with beginners in mind, it is a helpful tool for teachers-in-training and advanced yogis looking to refine their approach to the basics.

I have never tried yoga before. Can you give me pointers? 

I am happy to aid you along your journey and answer any question you may have about your practice. You are always welcome to reach out to me via email at dana@yogabeforecoffee.com or DM me on Instagram @YogaBeforeCoffee page. Please bear in mind that I am not a doctor. If you have medical concerns, you should consult with a medical professional before performing this series or any other physical practice.

Is the e-book usable on all of my devices? 

Yup! Make sure you have a pdf reader such as Adobe Acrobat Reader or i-books installed before downloading.

How do I download the e-book once I have bought it?

After the completion of your purchase, you will receive a welcome email in your inbox containing a downloadable link. The download will expire after 72 hours and is limited to 2 downloads, so be sure to grab it shortly after your purchase. You also have the option of downloading your e-book directly from the thank you page once your payment has been successfully processed.

How do I download the series?

Once you make a purchase, an email with a downloadable link inside will be sent to you. Please note that the series is 3.38GB and may take around 15 minutes to download. If this download is too large and you need a low resolution edition, please send an email to dana@yogabeforecoffee.com with your order number for a resolution.

I didn't receive the email with the download link, what should I do?

Please double check which email address you used when placing your order. If you placed your order through paypal, it may have sent your email to the address associated with that account. Also, check your junk mail folders to see if was directed there. If you can’t find it, send me an email with your order number and preferred email to dana@yogabeforecoffee.com, so I can find a solution.

My e-book won't download and I get a message to contact the vendor? 

This issue is usually due to a weak Internet connection or browser error. Make sure your Internet connection is strong and try a different browser. I use Chrome instead of Safari. 

I received an error message saying I have exceeded my download limit. What should I do?

It is really important to wait after tapping the download button. Please email me at dana@yogabeforecoffee.com with your order number and I will reset the link for you.

Why does my link say that my access has been removed? 

The link is only valid for 72 hours and you have 2 downloads available. Email me at dana@yogabeforecoffee.com with your order number and I will reset the link for you.